Tuesday 23 August 2011

Thoughts after attending Media & Digital Futures workshop at Salford University

I have just taken part in a very interesting, simulating and thought provoking workshop where as industry representatives we were asked to work through and comment on two scenarios as to how the Manchester city region might look in 2017. One had a positive slant and the other a more negative one. I was in one of two groups looking at the more negative scenario which was called the 'noise' scenario.

In a nutshell this scenario says that the UK will still be in recession, technology has advanced but businesses are struggling to make good use of it. The lack of variety of industries and decline of manufacturing has made the region unsustainable with the emphasis being on service and knowledge based.  It is difficult to generate revenue on line as consumers expect it to be free and although there are a large number of digital startups the business models are generally unsustainable.  There is a skills gap with the education system not geared up to produce students with the skills needed and so young people are not making the transition from education to employment. Digital technologies have disrupted rather than helped our everyday lives and people have become overwhelmed by the amount of information, communication and 'noise' coming at them. On top of that the city's digital infrastructure cannot handle the demand with rural areas only having limited access. Finally the region is over regulated, public transport is unreliable and expensive and although everyone is talking about the problems there are no radical strategies being put forward.

I have to say this scenario is not to far from where I feel we are now.

So to start with we were asked as a group to come up with 5 key points from the scenario to start the discussion. I came up with 4 which were..

  1. There is no space for the little guy.
  2. Education is not delivering equipped young people.
  3. 'Free' is stifling innovation as it hard to produce a return on investment. Which is why we no longer make anything.
  4. Both the transport and digital infrastructure are failing.


Others thoughts included a negative impact on families and society. We discussed how the use of computers smart phones and other devices has continued the impact on family cohesion, that eating in front of the TV, had started. Family members occupying the same space but back to back looking at screens rather than face to face round the dinner table. Another point was the lack of a 'ladder' structure where larger companies support and provide small businesses with work and then we started to explore more sustainable business models. The current funding cuts are already causing the social businesses to revisit their mix of commissions to social work proving free or subsidised services, with the need to make  a profit to replace the grant funding to support the social work.

Next we looked at placing these issues, as well as a number from a previous group, onto a matrix made up of more or less likely to happen against being harder or easier to resolve. These other issues generated some debate including one about people not able to understand the technology they were using which got us into 'digital natives' versus 'analogue grans'.

Then we looked at how some of the 'easier' & 'likely' issues might be resolved with the suggestion that the tech one would get resolved without too much intervention because more and more of the population will be digital natives. I made the point that although more and more people have access to the technology they don't necessarily have the skills to use them creatively.  However it was interesting to note that most of the points we placed in the 'likely' and 'hard' quadrant of the matrix and we didn't really have an opportunity to discuss how some of those could be resolved other than a consensus that education is key. One comment was our education system is still based on victorian principles and when you consider Carole Vorderman's report on Maths recently and the need for two different maths qualifications,  if you extend that out to all the other subjects we have a major issue with not preparing our young people for a life in a 'post modern' society, our education system at best is still turning out 'moderns'. With my apprenticeship assessors hat on I am only too aware that most of the graduates from the mountain of 'medja' degrees aren't ready to work in our industry, their degrees haven't given them the skills to work as new entrants but has generated the expectation that they can come straight in as directors or producers. So the industry has set up an apprenticeship scheme to take on 16 to 22 year old and give the training and experience to become valuable team players in the industry.

I then brought up the whole collaboration issue and coined the phrase 'collaborate or die". One of the repeating threads in all my research into how our industry is changing is the mantra of 'you must collaborate'. Unfortunately although we encourage our children to collaborate at an early age, once they hit primary school the concept of collaboration is pushed out and so we now have several generations that just aren't interested in collaborating on creative or business projects which is a real shame.

Then we were given the opportunity to identify 5 issues for our own business, again I came up with 4...


  1. 'Free' on the internet makes developing viable business models more challenging!
  2. How do I get above the 'noise'?
  3. I need to create links with other businesses and collaborate.
  4. The challenge is to persuade potential clients to buy my skills, as they feel more and more that they can do it themselves or they just don't value them. Just look at most corporate videos, the sound is rubbish!

Finally we all came back together and we shared the findings of all 4 groups and although we had been looking at two different scenarios the findings were remarkably similar.  One comment that struck me was we live in a 'greed economy' where the aim is to make as much money as possible so I can have the latest this that or the other, instead of the motivation being, doing what is best for the community whilst making enough money to be OK with my lot, going from a 'me based culture to an 'us' based one. In the light of the recent riots etc this really hit home with me.

I found the whole morning a very enlightening experience and I look forward to the outcomes of this research and hope that Salford University can take it further.


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